We know that controlling costs is a big issue and our expertise in medical case management means we can help you save on unnecessary medical expenses by ensuring that only the most appropriate treatments are undertaken, in accordance with the policy terms and conditions.
Our priority is always the medical welfare of the patient but our experience allows us to ensure that their needs are met in the most cost-effective manner for you.
We provide superior quality 'managed care' as a result of being staffed with the highest ratio of medically qualified to administrative staff in the industry with all front-line staff being qualified nurses acting as individual case managers. Our expertise means that we can ensure appropriate medical care for the patient whilst having the ability to query doctors' reports and proposed treatments on a medical basis and so manage costs on your behalf, including navigating into the NHS when appropriate.
We're also the only independent medical administration service in the market as all other major players are linked to insurance groups with potentially conflicting interests.
We will handle the claim from taking the very first call from the claimant, providing them with reassurance and advice throughout. We will ensure that treatment is covered under the relevant policy terms and conditions, arrange and manage all treatment, liaise directly with the hospital and doctors providing the care, authorise bills for payment and provide you with regular MI reports.
Healix recognise that the provision of efficient administrative services is just as important as the provision of medical services. That's why we have invested in our staff and IT systems and can provide excellent management information to meet your company's needs. Bespoke reports providing a range of information including detailed analysis of expenditure and savings by client, provider, location and pathology can be regularly produced. All systems are web-enabled which allows clients to access up-to-the-minute financial information about their account.
We also have direct billing arrangements with hospitals and providers which means we can provide your client with a "cashless service". Our IT and accountancy systems are specifically designed to provide this service and reduce administrative time and costs.
Contact sales@healix.com or call +44 (0) 844 854 0050 for more information.
- International medical emergency case management
- Repatriation & Evacuation
- Third party claims administration (TPA) services
- Medical risk assessment tools
- 24/7 medical helpline
- "Travel Oracle" website
"We are delighted with the quality of healthcare management provided by the nurses at Healix. They provide clinical oversight of the treatment delivered to Allianz Worldwide Care members on our behalf and advise on whether treatment is medically appropriate under the terms of our policies. Healix also ensure that we're able to access hospital networks with the minimum of fuss and ensure that medical costs, particularly on high value cases, are monitored and controlled."